职位描述:
泰灵佳科技是一家为分析仪器用户提供技术支持服务的专业性公司, 现主要提供安捷伦液相色谱(HPLC), 气相色谱(GC), 气质联用(GC/MS) ,液质联用(LC/MS), 紫外(UV/Vis)等仪器的维修,维护,搬家,认证等服务，以及各种石化应用解决方案。

作为一个新成立的创业型公司，经过短短一年的启动，已经在北京，天津和河北地区为制药，石化，环境监测，食品等各个行业的上百个用户提供了优质的服务并建立良好的口碑。由于业务的迅速发展，现在我们诚挚的邀请您加入我们这个充满活力和希望的团队。

售后服务工程师(Technical Support Engineer)

工作地点：北京，天津，上海，杭州，南京, 苏州。

工作职责:

1. 为泰灵佳科技用户提供技术支持和指导, 解决仪器各种故障。
2. 对部分仪器在公司进行内部维修维护。
3. 利用公司内外各种资源, 满足用户对于仪器服务的需求, 尽可能提高用户满意度和忠诚度.
4. 负责在本地区推广泰灵佳科技的服务业务. 消耗品和二手仪器业务, 扩大用户数量,提高销售额。
5. 根据用户需要，向公司提供关于服务方案和产品研发的建议和反馈。


职位要求:
1. 具有化学，生物，医药，电子，自动化等教育背景，有交叉学科背景者优先。
2. 具有分析实验室工作经验，有仪器操作和维修经验者优先。
3. 动手能力强和问题解决能力。4. 有亲和力和良好的沟通能力.
5. 英语要求：能看懂普通英文仪器手册，具有较强英文读写能力者优先。


薪酬及福利：
1． 行业内具有相当竞争力的工资水平。
2． 与销售额挂钩的奖金制度。
3． 灵活的弹性工作时间。
4． 完善的培训，行业资深工程师手把手培训。
5． 充满激情与活力的工作氛围。
6． 与公司共同成长的机会。


如果你对自己的能力和这个行业的发展有信心，欢迎您加入我们这个创业团队。请将简历发到：telinga.tech@gmail.com，我们会尽快安排面试。
Telinga Technologies is a professional third party service provider for analytical instrument users in China, currently providing repair, maintenance, relocation and qualification service for Agilent HPLC, GC, GCMS, LCMS, UV-Vis systems.


As a start up company, after only one year into this industry, we’ve provided excellent service to over a hundred labs in Beijing,Tianjin and Hebei province. Now with business expanding at fast pace, we are earnestly looking for YOU to join us!


Work Location: Beijing, Tianjin, Shanghai,Hangzhoun, Nanjing

Job description:
1. Responsible for providing troubleshooting and technical solutions regarding to their instrument operation.
2. Provide in-house repair service for some instruments.
3. Increase customer satisfaction and loyalty by meet their technical requirements by utilizing all resources available.
4. Responsible for the service business, consumable business and pro-owned instruments business within the assigned region.
5. Providing feedback on service and products development to company based on communication with customers.



Job requirements:


1. Education background of Chemistry, Biology, Pharma, Electronics or Mechanics required
2. Lab working experiences, especially instrument use and repair experiences preferred.
3. Good at repairing things, communication and problem-sovling.
4. English level: Being able to read English manual. People with higher level listen and speak abilities preferred.



Salary and benefits:
1. Competitive salary in the industry.
2. Additional bonus related to sales volume.
3. Flexible working time.
4. Good training plan by highly-experienced engineers.
5. Work in the passionate team.
6. Opportunity to grow with this company.



If you are willing to join this start up company with exceptional passion and growth potential, please don’t hesitate to send you CV to telinga.tech@gmai.com
We will arrange interviews as soon as possible.